Our multidisciplinary team members conduct a thorough evaluation of each new participant and propose support services based on their particular needs, goals and desired outcomes. We encourage the family, caregiver, and/or individuals of the participant’s choosing to fully participate in the service planning process. This collective and recurring process is part of our ongoing commitment to each and every participant.

Our professional nurses’ organizes care, manages medications, observes and monitors participants’ health status and any alterations in their condition. The individual medical, cognitive or mental health condition and risk factors are taken into consideration. In addition, our nursing staff works in partnership with the participant, family and/or caregiver, and primary physician to coordinate and provide total care.

Our team of social workers engage each participant upon admission to evaluate their social and psychological needs. Social workers act as a liaison with the participant’s family, home and other community agencies. In addition, the social worker provides a home safety assessment and meets with each participant on a frequent basis. Our Social Workers provide a personal touch to each of our participants to keep them connected within the community and make them feel like family.

Group and individual activities are offered to boost the social, physical and cognitive functioning of the participant. Person-aligned activities are designed to be fun, stimulating, educational and entertaining. Aided participation is provided to those whose frailty or level of cognitive functioning inhibits them from active involvement.

Our Nutritionist is focused on keeping our participants healthy, inside and out. Each participants dietary needs will be assessed to ensuring balanced and safe meals that accommodate and meet the nutritional needs of the individual. Mealtimes are also a great source of social connections – a time to mingle with other participants. We serve a welcoming breakfast starter, hot lunch and afternoon snacks.

Transportation is provided to and from the participant’s place of residence at no additional cost. Our professional and courteous drivers operate a clean, well-maintained wheelchair-equipped fleet providing additional access to the community. Safety and reliability are of the upmost importance.